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COVID-19

Crisis Counseling Program

Free services and resources available for COVID-19 worry, anxiety and stress.

The mission of the Crisis Counseling Program is to assist individuals and communities in recovering from the challenging effects of natural and human-caused disasters through the provision of community-based outreach and psychoeducational services. The CCP provides resources and information about stress management, coping skills, and other available services.

What is the Crisis Counseling Program?

The CCP is:

  • Funded by the Federal Emergency Management Agency (FEMA)
  • Requires a presidential declaration of disaster for individual assistance for short-term behavioral health support when disaster response needs are beyond a state's capacity
  • Administered through an interagency federal partnership between FEMA and the Substance Abuse and Mental Health Services Administration (SAMHSA)
  • Culturally competent, understanding, respectful, and sensitive to the cultural makeup of communities served

Who we serve

CCP in Central and Southwest Missouri

The State of Missouri's CCP is called Show-Me Hope. Burrell has partnered with Show-Me Hope to provide crisis counseling services in central and southwest Missouri.

Central Missouri counties: Boone, Carroll, Chariton, Cooper, Howard, Moniteau, Morgan, Pettis, Randolph, Saline

CALL 24/7: 1-800-395-2132. Please reference COVID-19 or the Crisis Counseling Program when you call.

Southwest Missouri counties: Christian, Dallas, Greene, Polk, Stone, Taney, Webster

CALL 24/7: 1-800-494-7355. Please reference COVID-19 or the Crisis Counseling Program when you call.

The National Disaster Distress Helpline is also available. Call or text 1-800-985-5990.

WEB: https://www.moshowmehope.org/

Our Services

What is available through the CCP?

Crisis Counseling

Education

Stress Management

Connection to Resources

Goals

The CCP strives to...

Reach a large number of people

Provide outreach to shelters, homes and other locations

Assess the emotional needs of individuals

Make referrals when necessary

Support and educate individuals

Develop partnerships

Collect and evaluate data

Our model

The key principles of the CCP are...

Crisis Counselors make contacts in homes and communities, not in clinical or office settings (make contact via social media and phone)

The CCP supplements but does not supplant or replace existing community systems

CCP services promote resilience, empowerment and recovery

Crisis Counselors do not classify, label or diagnose people; no record or case files are kept

Crisis Counselors deliver services in the communities rather than wait for survivors to seek assistance

Free Videos for Healthcare Workers

Burrell is offering FREE psychoeducational videos for frontline healthcare professionals in need of help as they address COVID-19. Anyone who needs help can access these free videos here.

You're Invited!

Join us every Wednesday from 12:00 to 12:45 p.m. on Facebook Live (www.facebook.com/burrellcenter) for free tips, tools, resources, self-care and connection to help us all thrive and Be Well.

  1. Our Services
  2. Our Locations
  3. Our Team

If you or a loved one is experiencing a mental health or substance-use crisis, please call our toll-free 24-hour telephone line. Our team can help provide immediate assistance.

Southwest Missouri: 1-800-494-7355

Central Missouri: 1-800-395-2132

National Help Line: Call or Text 988