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Case Management

Individual Placement and Support Employment Program

Overview

Individual Placement and Support (IPS) is an evidence-based approach to provide supported employment services. IPS is an individualized support program that utilizes a team approach working alongside mental health treatment, vocational rehabilitation and community based employers to assist people with finding competitive employment as a way to enhance recovery.

IPS focuses on individual work preferences, systematic job development and rapid job search. Benefits counseling is also offered through IPS for those who are interested in entering the workforce. Our Supported Employment Specialists work with both the employer and the employee to create positive working outcomes. IPS services include talking to employers on clients behalf, identifying items needed to allow individual to be successful, and collaborating with the treatment team as necessary to ensure all aspects of the clients wellbeing are being addressed.

We teach clients how to develop resumes, find and identify potential places of employment and potential job positions, and develop interviewing skills that assist with obtaining employment. IPS also includes follow along help for the individual after they secure competitive employment to assist with any issues that may arise in the employment relationship.

Locations and Hours of services:

Burrell Transitions

323 E. Grand St.
Springfield, MO
Monday-Friday, 8-5

Burrell Stephens Lake

1805 E. Walnut St.
Columbia, MO 65201
Monday-Friday, 8-5

Job support varies based upon each worker’s preferences and needs. Generally, employment specialists are encouraged to provide intensive supports, including in-person contact, on a weekly basis for at least the first month of employment. Examples of supports are wake-up phone calls, meetings with employers to obtain extra feedback, help learning how to take the bus to work, family meetings to talk about the job, meetings with the worker to talk about how the job is going, on-the-job coaching to learn new duties, etc. Over time, most clients want and require fewer supports, and eventually transition off the IPS caseload. On average clients remain in the IPS program for about a year.

Competitive jobs are those that any person can apply for regardless of disability status. Workers earn minimum wage or higher (or their wages are commensurate with co-workers who have similar training and experience). Seasonal jobs may be considered competitive, but jobs that are designed to be short term as a way to ease someone back into the working world are not competitive. Likewise, jobs that have limited duration because they are designed to be assessments or to teach good work skills are not competitive. The number of hours worked each week does not affect whether a job is competitive, for example, a job working two hours a week could be competitive. Peer specialist positions are competitive because only a person with a lived experience of mental illness is qualified for those positions. Self-employment is considered to be competitive employment

Burrell partners with vocational rehabilitation services who pay for the fees for services and any costs associated with obtaining competitive employment within the community.

Get Started

To be eligible for the program, clients must be an active community psychiatric rehabilitation client and meet the vocational rehabilitation criteria of “most significantly disabled”. To learn more please call:

Southwest Region - 417-761-5000
Central Region - 573-777-7500

If you or a loved one is experiencing a mental health or substance-use crisis, please call our toll-free 24-hour telephone line. Our team can help provide immediate assistance.

Southwest Missouri: 1-800-494-7355

Central Missouri: 1-800-395-2132

National Help Line: Call or Text 988